I agree with what many of you have said, as it seems likely to be true based on speculation.
An employee displaying Drew's level of incompetence would have been fired instantly from most companies. But if he is the "Punching Bag" then it explains why he is still on the team. I do feel bad for Drew, if this is the case. Although some things just don't add up, and his actions have not helped his case either in relations to certain members of the community. Let's just say as much as I like Drew and his Tournaments, he would not have been my first choice for a player CM.
There are other small details that have left me concerned. Such as the initial release of the DLC was 40% off as a REBORN SPECIAL OFFER. Spectacular deal that was then extended by like 2 months for no apparent reason other than "Developer Generosity". Then 1 month or so after that, DLC was on sale again, but this time for 50% off, even more than the REBORN SPECIAL OFFER. Then Drew claimed he himself personally messed up communication with the Steam DLC advertisement of the IP/XP Boosts. Most people eventually got refunded, but it does seem odd that something that should have been professionally done with 0 errors/mistakes came out half assed. You are selling a product, the product should not have been misrepresented in any way. Perhaps this is as symptom of another communication error between the internal affairs of LM/Yodo1, leaving Drew to be the scapegoat.
What Yodo1 didn't know coming into the Steam TCG business was probably that this is much different than Mobile games. Mobile games net revenue quite fast due to the ease of access and simplicity, which is quite different than a Steam Store TCG. This is why I keep trying to convince the Developers to remove the Sleepers and move IW into the Mobile Applications as soon as possible. The Steam TCG business is something I assume they have almost no experience in. I personally don't know what Yodo1 has invested or owns how much of Infinity Wars, but I assume it is a substantial amount due to the initial push of the game's success. Perhaps they were sold on the idea of Infinity Wars, a great game that has the potential of rivaling Hearthstone and even MTG. However, this was not the case due to the endless bugs they continued to encounter, even after the Desync Trap. After realization that the money they have poured into the game would not be easily returned, they decided to "milk the cow" for as much as they can with the DLC's. If I were in Yodo1's position I would have done the same thing, I'm not in the business of losing money in investments.
Now onto the Rebellion set, another quick cash grab. However, they initially thought the players were complete idiots and would pay money for any new cards that came out. Little did they know, this is a fkin strategy game, and the players are not the same idiots that watch "The Kardashians" or play "Call of Duty" for entertainment. The Wave 1 release was almost a complete disaster, but since they were still hopeful they listened to player feedback and did the best they could to alleviate player problems with the new cards. Wave 1 wasn't a complete failure, packs still sold and they made some money. But now Wave 2, released, a complete disaster. Players didn't purchase any Wave 2 packs, and they made almost no money whatsoever.
We can further see evidence of cash grab based on the value of "ES's Decks" and the DLC that came with it. Another failed attempt that did not make even an ounce of the money the initial DLC made. Where are the Alt. Art Guns of Goliath?
So what can the developers do now to improve the game with as little resources as possible? What would Orisolve do? Well here's what I'd do, hire a team of Community Moderators who are not paid. We already hired DrewUniverse a previously player, why not even more players. This is actually a very strategic move on their part. First, they are free volunteers and also they work for free. Did you notice the FREE part? These are players whom are excited to improve the game without any inside details on the internal affairs of LM. Is it true that these Community Moderators will improve the game? Yes of course, development has not been completely halted yet and it still continues, but perhaps at a slower pace and less resources. Community Moderators can relate to the community and improve relations between the players and the Developers. It will take time, but yes I do see the Community Moderators (Hacker, LargeNuggets, ES) improving the game further down the line.
I have reason to believe that the subsidized "Student Educational Programs" at Lightmare no longer exist. Coyle has stated in previous interviews that the students had to pay a wage. I don't think the community reviews of their games have improved their relations to the Australian community and eager students. Why else would Yodo1 intervene if Lightmare as a company were successful making enough money to pay their own salaries and slowly update a game. Well it is possible for LM to still be running the Student Programs, and insisted that Yodo1 help improve Infinity Wars, while their attention is with the students. So as a business LM is a failure, but as a company they are doing quite well if they can earn enough money to pay their own wages.
As for Crestmoor no longer spending time on the forums, it is a possibility that he left and has more important things to do. Another possibility is that he monitors the forums silently. The community have their pitchforks ready and it would not be wise for someone in his position to respond in anyway whatsoever. That is what the 3 new Community Moderators are for and DrewUniverse. He probably understands the community's frustration and anger with the current state of the game, and appearing now would not be helpful at all especially when you have no answers to why certain things are bugged and not fixed.
I don't need to have data to know that players aren't spending money on the game. I can read the trade chat, I can feel it in the air. TheRealTuna is probably your #1 monetary investor and even he isn't spending money on the game. Let's hope that Rebellion will change that along with ES's Balance Team (Splitter Robot better be nerfed to my demands, or I'll know your Balance Team is rigged). Will players ever spend money on the game again? Perhaps, but probably not for another year from now, which is quite long. But since most of the vets are angry and frustrated, new player retention is the most important issue right now. But you guys are clearly fkin up at that level too, probably worse than what you have done to the vets. The Campaign currently doesn't even work...
So overall, I feel like LM as a business has failed and will continue to fail. But as a company they are making enough money to feed their families and enjoy life, which is a success. Yodo1 probably didn't lose much in their investment on Infinity Wars. The only real losers in this whole situation are the players who love and enjoy the game. But hopefully, Infinity Wars will change for the better a year from now.